Refund policy

We do not offer refunds for items. However, if you receive a defective, damaged, or incorrect item, we will provide a replacement or a solution. Please inspect your order upon arrival and contact us immediately at SUPPORT@toptopart.com with photos and details of the issue so we can assist you promptly.

Exchanges
If you wish to exchange a defective item, we will guide you through the process. Once the issue is verified, we can provide a replacement or instructions for the exchange.

Non-Returnable Items
All non-defective items cannot be returned. Certain products such as perishable goods, custom or personalized items, personal care products, hazardous materials, flammable liquids, and gift cards are also non-returnable.

European Union 14-Day Exception
For orders shipped to the European Union, you may return defective items within 14 days of delivery. The same proof and documentation of the defect are required.

How to Contact Us
For any defective item claims or questions, reach out to SUPPORT@toptopart.com. Please do not send items back without contacting us first, as unauthorized returns may not be accepted.